Online Shop FAQs

  • Q. How long does it take to deliver an item once I’ve ordered it? 


    A. Prints, Energy Cards, Gift Cards and Calendars are despatched within 48 hours from receipt of order subject to stock availability. Child Star Planner books and Teenage Star Planner books take a little bit longer as they are bespoke productions, so please allow 7-10 days for these. All products are packaged in either board-backed envelopes or Jiffy bags, dependent upon product type and are despatched using 1st Class Royal Mail with proof of despatch.

  • Q. I’ve left it late to order a Child Star Planner as a gift for a friend – how quickly could you turn this round for me?


    A. We love a challenge! Contact us and, dependent upon work load, we will see what we can do for you!

  • Q. If I want to order products in bulk, how do I go about requesting this?


    A. Contact One of our sales team will be happy to discuss opportunities with you.

  • Q. When I order a Star Planners Astrology Consultation Module what happens next?


    A. Stephanie Walshe, our Founder, will contact you direct to discuss details and mutually convenient availability. This is a bespoke service which is handled confidentially and within a mutually agreed time frame. 

  • Q. I want to order a Star Planners Astrology Trilogy of Astrological Energies module but I’m not sure of my time of birth, what should I do?


    A. It’s always worth checking with members of your family first as often someone will remember. Failing this, we supply a Pendulum Dowsing service for an additional £25 which we have found to be very accurate in pinpointing time of birth. Please contact Stephanie Walshe for details:

  • Q. Can I order a Star Planners Astrology Personal Progression module before having my Trilogy of Astrological Energies done?


    A. In a word, no! The modules are sequential in order to help you fully understand your astrological DNA in bite size chunks. You start with the Trilogy of Astrological Energies module followed by the Ruling Planets and Influencing Elements module – this is essential information which forms the basis of your blueprint; you are then in a position to order any of the other modules at any time.